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Testimonials


"With the exceptional work that 5 Boro does, it's no wonder they have been around for so many years. They do quality work and are always on time. Even last minute requests are in your hands the next day. They offer a wide variety of services which makes it easy for any business to deal with. Whether you need a sign, banner, bunting, etc. They do it all and always greet you with a smile. Keep up the great work!"

Robert N. Bernstein
New York Yankees
Assistant Director, Marketing, Events & Fan Development




"Have been dealing with Jeff and his Team for over 10 years and there is no one who can beat their service, expertise, pricing and quality of products. I recommend them to all who want to promote and increase their sales. Go Loud and Proud to promote your business."

Stuart Cohen
Dunkin' Donuts
 
   

Store Policies & F.A.Q.'s


How can I contact you?
Five Boro Flag, Banner & Sign, Inc.
220-34 Jamaica Avenue
Queens Village, NY 11428-2141
United States
800-281-5352 Toll Free / 718-740-4424 Phone
Fax: 718-740-3719
info@allstargraphics.com
Business hours are M-F 8:00am through 5pm Eastern Time.
http://www.allstargraphics.com

Return Policies
At Five Boro Flag, Banner & Sign, Inc., we generously accept our stock merchandise for exchange or refund up to 30 days from the date of the original shipment. Custom or Made-to-Order items will be considered for exchange up to 10 days from the date of the original shipment only on the basis of design or material defect. Items returned for refund are subject to a 20% restocking fee. After 30 days, all sales are considered final. Merchandise will be accepted for exchange or refund provided it is in new condition and in the original packaging. Orders that are refused upon delivery, or marked “refused”, “return to sender”, or “undeliverable” will be subject to restocking fees. Shipping charges are non-refundable and all return shipping charges are customer's responsibility. Please note: State and International Flags with a Pole Sleeve/Hem and stock flags converted for specialized requirements are MADE-TO-ORDER and are NOT RETURNABLE.

Shipping Policies
Complete orders received by 12:00pm EST, Monday through Friday will be shipped out the same day.

Orders are shipped when all items are in-stock.
If you would like to have in-stock items shipped right away and back-ordered items shipped when available, please let us know by contacting us at (800) 281-5352. (Additional shipping charges may apply to orders that are "split")

All shipping charges are estimated.
Actual shipping charges may vary. All UPS shipping rates are calculated by UPS. Rates for rural addresses may be higher than rates in close proximity to a larger city.

No shipping will occur on the following company holidays:

  • New Years Day (Jan. 1)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (first Monday in September)
  • Thanksgiving (fourth Thursday in November)
  • Christmas Eve (December 24)
  • Christmas Day (December 25)
  • New Year's Eve (December 31)

What size flag should I purchase for use at my home?
Generally, a 3x5' flag is ideal for display outside of your home. Some prefer a slightly smaller flag such as our 30x48" US flag. The following represent some of our best
selling outdoor US flags:

10262 Enduras US Flag w/ header and Grommets, 3x5 ft, Nylon,  Embroidered Stars and Sewn Stripes

We also offer a variety of sets containing a 3x5' US flag, pole and mounting bracket. The following represent some of our best selling US Flag Sets:

238  Estate Set, 3x5 ft. Nyl-Glo Colorfast US Flag with 6’ White Spinning Pole

What size flag should I purchase for use at my business?
The appropriate flag size for display outdoors in a business setting is determined by the type of flagpole, the length of the flagpole, and the number of flags being flown simultaneously on that pole. When flying multiple flags on the same flag pole, the lower flag(s) should generally be one size smaller than the main flag. Use the chart below to determine which flag size is appropriate for your flagpole.

Pole    Flag  Size      Pole    Flag Size
15'       3' x 5'              50'       8' x 12'
20'       3' x 5'              60'       10' x 15'
25'       4' x 6'              65'       10' x 15'
30'       5' x 8'              70'       12' x 18'
35'       5' x 8'              80'       12' x 18'
40'       6' x 10'            90'       15' x 25'
45'       6' x 10'            100'     15' x 25'

What is the difference between a flag and a banner?
By and large, the words "flag" and "banner" are interchangeable. (i.e. The Star Spangled Banner) However, when referring to our product line, we typically call items "flags" if they are mounted using brass grommets, or if they represent a country, state, or municipality. Conversely, banners are commonly mounted by routing the pole through a sleeve or hem. In addition, banners are often hung with the pole horizontal to the ground, while flags may be displayed on a vertical pole or at a 45 degree angle.

What is the difference between the available flag materials?
Some flag materials are not suitable for outdoor use. Cotton flags especially are not recommended for frequent outdoor use because they are more likely to fade, stain, shrink, and/or wrinkle. Nylon and polyester are more suitable materials for outdoor use. Nylon is especially preferred in environments where there is constant exposure to bright sunlight. Due to its color-fast characteristics, nylon is less likely to fade. In fact, many of our nylon flags carry a one-year color-fast guarantee. Polyester, a heavier material, is ideal for extreme weather conditions. Although not as fade-resistant as nylon, it is more likely to withstand frequent exposure to cold, rain, and high winds.

How long should I expect my flag to last?
The lifespan of a flag is dependent on many factors. Constant exposure to rain, freezing temperatures, and high winds can significantly limit the lifespan of a flag. Flags should always be hung in such a manner that they are free from obstructions such as tree branches. Outside of our headquarters in Gurnee, Illinois, we fly our flags 24 hours a day, 7 days a week. We experience moderate to high wind conditions on a regular basis. Our flags last approximately 6 - 8 months.

What flag material is most suitable for outdoor use?
Nylon and polyester are the most suitable materials for outdoor use. Nylon is especially preferred in environments where there is constant exposure to bright sunlight. Due to its color-fast characteristics, nylon is less likely to fade. In fact, many of our nylon flags carry a one-year color-fast guarantee. Polyester, a heavier material, is ideal for extreme weather conditions. Although not as fade-resistant as nylon, it is more likely to withstand frequent exposure to rain, freezing temperatures, and high winds.

U.S. Flag Etiquette & Facts

Five Boro Flag, Banner & Sign is pleased to provide the following knowledge about the U.S. Flag. The rules and customs provided below are in accordance with the July 7, 1976 amendment to the United States Flag Code (Public Law 94-344, 94th Congress, S.J. Res. 49).

U.S.Flag Holidays
The following is a list of traditional flag flying holidays:

Holiday                                             Observed
New Year's Day                                 January 1
Inauguration Day                             January 20
Martin Luther King Jr. Day             3rd Monday In January
Lincoln's Birthday                           February 12
Washington's Birthday                    February 22
President's Day                                 3rd Monday in February
Mother's Day                                    2nd Sunday in May
Peace Officers Memorial Day        May 15
Armed Forces Day                           3rd Saturday in May
Memorial Day                                   Last Monday in May
Flag Day                                            June 14
Father's Day                                      3rd Sunday in June
Independence Day                           July 4
Korean War Veterans Day              July 27
Labor Day                                         1st Monday in September
Patriot's Day                                      September 11
Constitution Day                              September 17
Air Force Day                                   September 17
Columbus Day                                  2nd Monday in October
Navy Day                                          October 27
Election Day                                     1st Tuesday in November
Marine Corps Day                            November 10
Veteran's Day                                    November 11
Thanksgiving Day                            4th Thursday in November
Pearl Harbor Day                             December 7

U.S. Flag Etiquette

General Display
It is the universal custom to display the flag only from sunrise to sunset on buildings and on stationary flagstaffs in the open. However, when a patriotic effect is desired, the flag may be displayed twenty-four hours a day if properly illuminated during hours of darkness.

The flag should be hoisted briskly and lowered ceremoniously.

The flag should not be displayed on days when the weather is inclement, except when an all-weather flag is displayed.

The flag should be displayed daily, on or near the main administration building of every public institution...in or near every polling place on election days...during school days in or near every schoolhouse.

No other flag or pennant should be placed above or, if on the same level, to the right of the flag of the United States of America, except during church services conducted by naval chaplains at sea...for personnel of the Navy...when the church pennant may be flown above the flag.

No person shall display the flag of the United Nations or any other national or international flag equal, above, or in a position of superior prominence or honor to, or in place of, the flag of the United States at any place within the United States or any Territory or possession thereof: Provided, that nothing in this section shall make unlawful the continuance of the practice heretofore followed of displaying the flag of the United Nations in a position of superior prominence or honor, with that of the flag of the United States at the headquarters of the United Nations.

The Flag of the United States of America, when it is displayed with another flag against a wall from crossed staffs, should be on the right, the flags own right, and its staff should be in front of the other flag.

The flag of the United States of America should be at the center and at the highest point of the group when a number of flags of States or localities or pennants of societies are grouped and displayed from staffs.

When flags of States, cities, or localities, or pennants of societies are flown on the same halyard with the flag of the United States, the latter should always be at the peak. When the flags are flown from adjacent staffs, the flag of the United States should be hoisted first and lowered last. No such flag or pennant may be placed above the flag of the United States or to the United States flag's right.

When flags of two or more nations are displayed, they are to be flown from separate staffs of the same height. The flags should be approximately equal size. International usage forbids the display of the flag of one nation above that of another nation in time of peace.

When the flag of the United States is displayed from a staff projecting horizontally or at an angle from the window sill, balcony, or front of a building, the union of the flag should be placed at the peak of the staff unless the flag is at half-staff. When the flag is suspended over a sidewalk from a rope extending from a house to a pole at the edge of the sidewalk, the flag should be hoisted out, union first, from the building.

When displayed either horizontally or vertically against a wall, the union should be uppermost and to the flag's own right, that is, to the observer's left. When displayed in a window, the flag should be displayed in the same way, with the union or blue field to the left of the observer in the street.

When the flag is to be displayed over the middle of the street, it should be suspended vertically with the union to the North in an East and West street or to the East in a North and South street.

The flag should never be displayed with the union down, except as a sign of dire distress in instances of extreme danger to life or property.

The flag should never touch anything beneath it, such as the ground, the floor, water or merchandise.

The flag should never be fastened, displayed, used, or stored in such a manner as to permit it to be easily torn, soiled, or damaged in any way.

The flag should never be used as a covering for a ceiling.

The flag should never have placed upon it, nor on any part of it, nor attached to it, any mark, insignia, letter, word, figure, design, picture, or drawing of any nature. The flag should never be used as a receptacle for receiving, holding, carrying, or delivering anything.

Parades & Ceremonies
The flag, when carried in a procession or with another flag or flags, should be either on the marching right; that is, the flag's own right, or, if there is a line of other flags, in front of the center of that line.

The flag should not be displayed on a float in a parade except from a staff (or as against a wall or in a window).

The flag should form a distinctive feature of the ceremony of unveiling a statue or monument. But it should never be used as the covering for the statue or monument. That no disrespect should be shown to the flag of the United States of America, the flag should not be dipped to any person or thing. Regimental colors, State flags, and organization or institutional flags are to be dipped as a mark of honor.

The flag should never be carried flat or horizontally, but always aloft and free. During the ceremony of hoisting or lowering the flag or when the flag is passing in a parade or in review, all persons present except those in uniform should face the flag and stand at attention with the right hand over the heart. Those present in uniform should render the military salute. When not in uniform, men should remove their headdress with their right hand and hold it at the left shoulder, the hand being over the heart. Aliens should stand at attention. The salute to the flag should be rendered at the moment the flag passes.

Folding the Flag
To fold the flag ceremoniously, first fold it lengthwise, bringing the striped half up over the blue field. Then repeat, with the blue field on the outside. Beginning at the lower right, make a series of triangular folds until the flag resembles a cocked hat with only the blue field visible.

Vehicles
The flag should not be draped over the hood, top, sides, or back of a vehicle or of a railroad train or boat. When the flag is displayed on a motorcar, the staff shall be fixed firmly to the chassis or clamped to the right fender.

Corridors & Lobbies
When the flag is suspended across a corridor or lobby in a building with only one main entrance, it should be suspended vertically with the union of the flag to the observer's left upon entering. If the building has more than one main entrance, the flag should be suspended vertically near the center of the corridor or lobby with the union to the North when entrances are to the East or West-or to the East when entrances are to the North or South. If there are entrances in more than two directions, the union should be to the East.

Churches & Auditoriums
When used on a speaker's platform, the flag, is displayed flat, should be displayed above and behind the speaker. When displayed from a staff in a church or public auditorium, the flag of the United States of America should hold the position of superior prominence, in advance of the audience, and in the position of honor at the clergyman's or speaker's right as he faces the audience. Any other flag so displayed should be placed on the left of the clergyman or speaker or the right of the audience.

Caskets
When the flag is used to cover a casket, it should be so placed that the union is at the head and over the left shoulder. The flag should not be lowered into the grave or allowed to touch the ground.

National Anthem
During the rendition of the national anthem when the flag is displayed, all present except those in uniform should stand at attention facing the flag with the right hand over the heart. Men not in uniform should remove their headdress with their right hand and hold it at the left shoulder, the hand being over the heart. Persons in uniform should render the military salute at the first note of the anthem and retain this position until the last note. When the flag is not displayed, those present should face toward the music and act in the same manner they would if the flag were displayed there.

Pledge of Allegiance
The Pledge of Allegiance to the Flag should be rendered by standing at attention facing the flag with the right hand over the heart. When not in uniform men should remove their headdress with the right hand and hold it at the left shoulder, the hand being over the heart. Persons in uniform should remain silent, face the flag, and render the military salute.

Half-Staff
The flag, when flown at half-staff, should be first hoisted to the peak for an instant and than lowered to the half-staff position. The flag should be again raised to the peak before it is lowered for the day. On Memorial Day the flag should be displayed at half-staff until noon only, then raised to the top of the staff. On the following days, the flag is to be flown at half-mast for the entire day:

December 7 - Pearl Harbor Day
May 15 - Peace Officers Memorial Day
July 27 - Korean War Veterans Day
Sept. 11 - Patriot's Day

By order of the President, the flag shall be flown at half-staff upon the death of principal figures of the United States Government and the Governor of a State, territory or possession, as a mark of respect to their memory. In the event of the death of other officials or foreign dignitaries, the flag is to be displayed at half-staff according to Presidential instructions or orders, or in accordance with recognized customs or practices not inconsistent with law.

In the event of the death of a present or former official of the government of any State, territory, or possession of the United States, the Governor may proclaim that the National flag be flown at half-staff.

Apparel & Drapery
The flag should never be used as wearing apparel, bedding, or drapery. It should never be festooned, drawn back, nor up, in folds, but always allowed to fall free. Bunting of blue, white, and red, always arranged with the blue above, the white in the middle, and the red below, should be used for covering a speaker's desk, draping the front of a platform, and for decoration in general. No part of the flag should ever be used as a costume or athletic uniform. However, a flag patch may be affixed to the uniform of military personnel, firemen, policemen, and members of patriotic organizations. The flag represents a living country and is itself considered a living thing. Therefore, the lapel flag pin being a replica, should be worn on the left lapel near the heart.

Advertising
The flag should never be used for advertising purposes in any manner whatsoever. It should not be embroidered on such articles as cushions or handkerchiefs and the like, printed or otherwise impressed on paper napkins or boxes or anything that is designed for temporary use and discard. Advertising signs should not be fastened to a staff or halyard from which the flag is flown.

 

 







 
 
 
  Copyright 1956 - 2011 Five Boro Flag, Banner & Sign, Inc. All Rights Reserved. Privacy Policy.  

Five Boro Flag, Banner & Sign, Inc.
220-34 Jamaica Avenue
Queens Village, NY 11428-2141
United States
Business hours are M-F 8:00am through 5pm Eastern Time.

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